Our Mission can be summarized in one word: Kaizen. Kaizen is a philosophy of "continuous improvement" in all aspects of life. As far as our business is concerned, our mission is to continue to improve the service and products that we offer.
The long version of our mission is basically the poem below that I got through an "auto-response" to a question I answered. I do not know if there's a title to the poem, but it was described as:
"A poem written by Mother Teresa on the wall of her home in Calcutta, India, for her children."
People are often unreasonable, illogical, and self-centered; Forgive them anyway.
If you are kind, people may accuse you of selfish ulterior motives; Be kind anyway.
If you are successful, you will win some false friends and some true enemies; Succeed anyway.
If you are honest and frank, people may cheat you; Be honest and frank anyway.
What you spend years building, someone could destroy overnight; Build anyway.
If you find serenity and happiness, they may be jealous; Be happy anyway.
The good you do today, people will often forget tomorrow; Do good anyway.
Give the world the best you have, and it may never be enough; Give the world the best you've got anyway.
You see, in the final analysis, it is between you and God; It was never between you and them anyway.
I added the italics to emphasize the "people vs. you" (or ying/yang) theme of the poem that I find interesting. It seems that the author did not include other things that can affect you, such as "nature" or a corrupt government. For instance, what happens when a hurricane comes around and your house is flooded after the reservoir gates are opened to reduce the pressure on the reservoir? Who do you forgive? Do you forgive yourself for not knowing or ignoring that your house was on a flood plain? Do you forgive the government for not having construction zones? Do you forgive the developers that knowingly and greedily built in a flood zone? Do you forgive God? You can't because your God is All Knowing and maybe that is just your luck.
I also put in bold the word anyway because I find it rather annoying that every sentence ends with it, but that is just me.
The word "forgive" in the first sentence sets the tone of the poem and it does seem consistent with what you would think a Catholic nun would write about. Forgiveness is a central tenet of Christianity - it is in the "Our Father" - "Forgive us our trespasses as we forgive those that trespass against us." Nevertheless, forgiveness is one of those things that seems impossible to do for a lot of people and the inability or refusal to forgive is one of the reasons why humans continue to have issues with each other, from simple things like not talking to each other due to a petty argument or to all-out thermo-nuclear war.
At any rate, I do remember having read somewhere that one of the key differences between Judaism and Christianity is the concept of forgiveness preached by Jesus that basically attempted to change the "eye for an eye" philosophy in the Old Testament. Jesus' ideas of about love, such as "love thy neighbor, etc." did appear to be radical within the context of the time of the Roman Empire; certainly radical enough to get crucified.
Nevertheless, His ideas about love have withstood the test of time, at least 2,000 years. However, 2,000 years is nothing in comparison to the 13.8 billion years since the Big Bang or even the 100-200 thousands of years that Homo Sapiens have been walking around. But it is "something" to those of us who happen to be still walking around. Whether the human race will survive the Trump Administration remains to be seen. I do not want to get too political, but we must attempt to answer Rodney King's question, "Can we all get along?" One way, that I propose is to consider Kaizen or "continuous improvement." It is through continuous improvement that we evolved and are here to even think about these things. We must strive for improvement and hope that we, or our children, can survive the errors that humans are bound to make. The only way to survive is through trying many different things and to keep doing the things that work and stop doing the things that do not work, that is how evolution works in the long run.
I would add the following lines to the poem:
If you love someone, they will someday die; Love them anyway.
(This phrase came to my mind the week after my 19 year old cat passed away. I did take it a step further, from the death of a pet to the death of someone that you may be related to or that you are close to.)
If a hurricane comes around and your house is destroyed; Rebuild it anyway.
(Well this phrase is just in the same logic as the poem above, however, I really do not believe it. If your house is in a flood plain or you live on an area that can be hit by hurricanes, it is probably best to move. If you live in a fake paradise like Florida, sooner or later you are going to see the real Florida.
If you have any comments, please let me know...anyway.